Frequently Asked Questions

Please see below some Frequently Asked Questions. If you do not find the answer to your questions below please feel free to call or email us to discuss.

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GENERAL FAQ'S

Yes, we do both commercial and residential projects

We don’t re-design layouts, however our sister company Atlas Contract Furniture can help with offering a more tailored and bespoke service.

As all our products are made to order, we do not accept returns.

PRODUCT FAQ'S

Yes! All the fabrics we offer are suitable for contract use.

We offer set sizes, however if you are looking for a bespoke size, our sister company Atlas Contract furniture can help.

Please contact our operations manager tristan@atlascontractfurniture.com who will bet advise how this can be fixed. We do offer a maintenance guide for how to best look after the seating and fabric so please ensure you read before applying any harsh chemicals for cleaning.

DELIVERY FAQ'S

Approximate lead times are typically 6-8 weeks (however this can vary). For more accurate lead times, please add your products to the Shopping Cart, in which it will state the current lead time. Please contact us if you have a specific target date as we can often accommodate. (Samples are usually delivered within 3-5 working days.)

Within reason! We have delivered to many places including France, Switzerland and even Falkland Islands!

As all our seating is freestanding it does not require fitting, so we offer a delivery service only.

PAYMENT FAQ'S

We accept Paypal or stripe – accept major credit/debit cards